Meet Our Staff

We really do feel like a family at Neighbors and Herod Family Dentistry. Our staff has a combined 175+ years of working in this practice alone. We believe that this is what sets us apart from other dental practices. We truly value our patients and feel invested in not only their dental wellbeing, but their lives as well. We take pride in the relationships we have made in serving multiple family generations and we hope that you will feel at home in our practice.




Susan was born and raised in Midlothian and has been part of our practice since 1983! Her experience is invaluable to our practice. Susan is married and has a daughter, who is a school teacher, and an adorable grandson. When not in the office, you may see Susan running around town, training for a marathon. She also enjoys heading down to Lewisetta for time with the family.




Penny is a Chesterfield native who first joined our practice in 1989 as a dental assistant. She then moved to the front office to apply this extensive knowledge of the dental field. Penny will be the first smiling face you encounter when you enter the office! Her personal goal is that every patient experience a warm and caring environment. During her time here in the office, Penny has created close bonds with many of our long-time patients.

Penny and her husband have been married for 33 years and have two sons and a granddaughter. They enjoy cheering for the Vikings (usually sadly…), traveling, and loving on their dog, Lilly.




Cassie is from Indiana and graduated from Indiana University with a degree in Management. She has been part of our practice since 2010. She and her husband moved to Midlothian in 1994. They have two children. When she is not cheering them on in football and field hockey, she enjoys decorating, baking and spending with her family and friends at Lake Gaston. Cassie’s fun loving personality and vast knowledge of insurance are true assets to our practice.



Shaina joined the practice in August 2020. Originally from Nottoway and currently residing in Cumberland, she enjoys the country life. She has over 17 years combined experience in the medical and dental fields. Shaina considers herself a people person and truly believes in the power of a smile! When she is not in the office, she is enjoying time with her family and dogs, hiking and exploring the state's parks, road-tripping and antiquing.



Jackie joined the practice in March of 2022. She grew up in Greensville County and resides in Chesterfield with her husband and family. She originally started in dentistry as a dental assistant and later made the transition to the front office.
She has over 2S years of experience in dentistry. Jackie considers it a true pleasure helping patients to stay on track with their dental health.
When away from the office she enjoys time with family & friends on the water in Reedville. She enjoys a wide variety of music & going to small venue concerts in Southside Virginia and at The Glen Allen Cultural Arts Center to support local entertainment. She loves her cats & a rescue Cocker Spaniel named Buddy.

Dona Carlson


Dona is a native Richmonder and has been happily married for 35 years with two beautiful married daughters. She earned her Bachelor of Science degree  in Accounting at VCU. Dona has 18 years of dental experience and enjoys welcoming patients as well as assisting with their dental needs in the front office. Dona loves gardening, kayaking, scrapbooking and college football. (Go Hokies!)




Eszter is a native of Szeged, Hungary. After having studied in Saskatchewan, Canada and Bluefield, Virginia, she earned her Bachelor of Science degree at the VCU Dental Hygiene program in 2002, Magna Cum Laude. She has been part of our practice since 2004.

Eszter’s passion is providing individual based preventative dental care. She strives to educate and equip patients with the best means to care for their oral health. Her other passion is teaching. She has returned to her alma mater as adjunct clinical instructor and finds great satisfaction in educating the next generation of dental hygienists.

Eszter is married with two young sons. You can often find her on the sidelines at the local travel soccer games cheering on her boys!

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